Shopping Guide

Shopping

View the Cart

Once you have clicked on the "add to cart" button to place the item in your shopping cart basket, your page will refresh and the item will be added to your cart. You can then locate the shopping cart basket in either side columns of the online store or the link to "Edit Cart" in the top menu navigation bar. Your items will be listed in the basket, you can also edit them further from here.

Check Out
First locate the shopping cart basket in either side columns of the online store or the link to "Checkout" in the top menu navigation bar. When the link to "Checkout" is clicked on, it will take you directly to the secure checkout for completion of the purchase.

Change your mind?
First locate the shopping cart basket in either side columns of the online store or the link to "Edit Cart" in the top menu navigation bar.

Postage Costs?
We will have a set rate per item or if you choose to take more items then you may be charged a set trolley fee. We use Australia Post, the cheapest and most efficient way of posting across Australia

Email?
Once an order is received by the store administration, you will receive an order confirmation email to the address you entered during the sites secure checkout.

Where is my order up to?
You can check the status of your order by clicking into the "Order Tracking" section via the link on the top menu navigation bar.

My order never arrived
Please contact us via the "contact us" page if your order has not been received within the time originally stated in the checkout or what you deem to be reasonable.

An item is missing from my shipment.
Please contact us via the "contact us" page if your order is incomplete or incorrect.

When will my backorder arrive?
Your item will be received within the time frame recommended on the product page of the item when it was purchased. If the item is later than expected, please contact the us via the "contact us" page.

My payment choices?
Payment options will be listed on the third page of the secure checkout. At the base of the page there will be a drop down list to choose your preferred method. We accept the following:

 

Master Card (Please call store on (02) 6241 9500 ), Direct Debit or Paypal
 

 

Members
Please click here to sign in or register.
Shopping Cart
Your basket is empty
Information

© 2010 Horsewearhouse - Taking care of all your horse needs.

Stockfeed, Saddlery, Veterinary Products, Stable & Fencing